Func Rep
We had product shipping around the world before the launch announcement back in November and some of our resellers were even taking preorders from customers I believe. This situation with the 'out of stock' issue is simply a result of the demand being very high for the product. We apologize to anyone who is having trouble purchasing the product but the problem is very temporary and typical when a brand new product first comes out as such demand is difficult to predict.
Our Australian resellers specifically were a little later than most placing an order and, since demand in other regions ate up much of the first production run, there has been some delay with product being available there. We aren't happy about this either but product will be available through the resellers there soon as product is either in transit or customs. We definitely appreciate the patience of our customers in the region and we have already taken steps to try to increase our presense there. I would suggest that, if you do not find Func products at your favorite retailer or online store, that you indicate to the reseller that you would like to see the products made available.
NewEgg and many other resellers simply sold out over the holidays. We have been producing throughout the period and are responding to our resellers order requests without delay.
Overall, we are doing everything we can to make sure that gamers who want to buy our products have access to them but we feel great that the products have been in such demand because we put a lot of thought into this product and are very proud of it.
With the sUrface1030 Archetype in particular, we really didn’t want to cut any corners, especially considering the history of the original 1030. Everything from the redesigned cord clip to the feet that hold the base in place have been painstakingly researched and perfected and we feel that it is the clearly the best mousing surface on the market.
Of course that's a biased opinion
but we hope you guys agree.
