Of all the things that disgust me in life, the idea of it being okay to charge customers left right and center for every possible thing under the moon, including things they didn't ask for, ranks high on the list. Not sure what I am talking about? Look no further than the entire telco industry, where it's not uncommon to have a $5 or higher 'service charge' tacked on your bill each month. What's it do? Nothing, of course. It's just a given.
Read the rest of our post and then discuss it here!
Read the rest of our post and then discuss it here!