The reason for "Express Upgrade" slowdown?

Rob Williams

Editor-in-Chief
Staff member
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"Here's the rub: customers who qualify for an Express Upgrade also qualify for OEM support for Windows Vista, even if their machines came with Windows XP. The last thing a Dell, Gateway, or HP wants to do is start sending out upgrades to customers who might have video cards that do not have particularly stable drivers yet (or sound cards, or RAID controllers, etc.). This could be a support disaster. So the delays appear to be driven, in part, by OEM efforts to essentially whitelist hardware components and configurations, which becomes a matter of testing."

Ars Technica

The sad truth is.. that this makes perfect sense. I found Vista to be unreliable on my absolutely current machine, I'd hate to see it on an out of date rig.
 
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