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Hi, The best option for me was to remove the hard drive from the seagate case and put it in a off the shelf HD enclosure (Nexstar3). All good now. My warranty is now void but my priority was retrieving my data. The problem with the seagate external HD (desktop 250GB) was, i believe, the power...

Hi, My 6 month old freeagent desktop 250GB will not power up after running fine up until now, I contacted seagate and they told me to try another cord, which I'll do but I'm not hopeful. I was advised by seagate that if I provided a letter from a data retrieval company then opening the case...