Windows Update

zacharyt1122 · 04-15-2012, 10:09 PM

Hey guys, I was hoping someone could lend me some insight on an ongoing problem with Windows Update for me. About 2 months ago, I switched from Cox Cable from ATT and I haven't been able to update Windows for the life of me. I keep getting Windows Update error 80004002. I have Vista Home 64-bit.

I've tried re-registering the DLL's as outline here. http://social.technet.microsoft.com/...0-e533f7a62dfb

I've tried re-installing the Windows Update client as outlined here.http://windows.microsoft.com/en-US/w...error-80004002

I've tried the Windows Update fix tool (I forget the link, the one from Microsoft) and it says it fixes the problem, but the problem is still there. I've shut off any and all virus scanners and firewalls. I've downloaded this Fix WU tool from here http://www.thewindowsclub.com/repair...fix-wu-utility

I've ran registry scanners, and everything else I can think of short of actually reinstalling Windows! And I don't have a backup from when it was working. I can't actually think of what could be the problem. I have a dual boot system with XP 32 bit, and Windows Update works fine on there, and my girlfriends laptop with 7 works fine! It's driving me bonkers! I hope someone can give some tips on what it might be. I really don't think I'm going to reinstall Windows over this problem. Its just damn annoying.

Rob Williams · 04-16-2012, 01:30 PM

I'd give Fix it a go:

http://support.microsoft.com/mats/windows_update/

I've had some hard-to-fix issues that Fix it has managed to fix for me.

zacharyt1122 · 04-16-2012, 09:30 PM

Thanks Rob, but that didn't do it either.

Rob Williams · 04-17-2012, 07:22 PM

Ugh, I'm at a loss. I am hoping someone else can chime in with other ideas. The last time I had a problem this complicated I ended up just reformatting. Not an idea situation that's for sure. This highly unlikely has anything to do with the ISP change, since your other PCs are fine.

marfig · 04-17-2012, 07:53 PM

EDIT: Nevermind. Just noticed you already did what was suggesting.

Just for fun disable windows firewall if you have it enabled. Or any other firewall for that matter.

DarkStarr · 04-18-2012, 09:28 AM

Reformat. It isn't going to get fixed if all the steps you have taken have done nothing to fix it.

zacharyt1122 · 04-18-2012, 07:05 PM

Thanks guys, I figured that there's no "quick" fix for my problem. And yeah, I shut off every and all firewalls and virus scanners and anything I can think of. I might just go ahead and reformat eventually, thanks for the ideas.

Tharic-Nar · 04-18-2012, 11:17 PM

Last thing I can think of is port forwarding or something on the router. But due to an ISP switch? I doubt that's the issue.

You've done pretty much everything possible, sorry we can't be of much help.

04-15-2012, 10:09 PM	#1
zacharyt1122 Obliviot Join Date: Aug 2008 Posts: 26	Windows Update Hey guys, I was hoping someone could lend me some insight on an ongoing problem with Windows Update for me. About 2 months ago, I switched from Cox Cable from ATT and I haven't been able to update Windows for the life of me. I keep getting Windows Update error 80004002. I have Vista Home 64-bit. I've tried re-registering the DLL's as outline here. http://social.technet.microsoft.com/...0-e533f7a62dfb I've tried re-installing the Windows Update client as outlined here.http://windows.microsoft.com/en-US/w...error-80004002 I've tried the Windows Update fix tool (I forget the link, the one from Microsoft) and it says it fixes the problem, but the problem is still there. I've shut off any and all virus scanners and firewalls. I've downloaded this Fix WU tool from here http://www.thewindowsclub.com/repair...fix-wu-utility I've ran registry scanners, and everything else I can think of short of actually reinstalling Windows! And I don't have a backup from when it was working. I can't actually think of what could be the problem. I have a dual boot system with XP 32 bit, and Windows Update works fine on there, and my girlfriends laptop with 7 works fine! It's driving me bonkers! I hope someone can give some tips on what it might be. I really don't think I'm going to reinstall Windows over this problem. Its just damn annoying.

04-16-2012, 01:30 PM	#2
Rob Williams Editor-in-Chief Join Date: Jan 2005 Location: Atlantic Canada Posts: 13,231	I'd give Fix it a go: http://support.microsoft.com/mats/windows_update/ I've had some hard-to-fix issues that Fix it has managed to fix for me. __________________ Intel Core i7-990X EE @ 3.43GHz, GIGABYTE X58A-UD5, Kingston 12GB DDR3-1333, NVIDIA GeForce GTX 680 2GB Kingston HyperX 3K 240GB SSD, WD VR 1TB, WD 2TB, Seagate 2TB, LG BD-ROM, ASUS DVD-RW, Corsair 1000HX, Corsair H60 Cooler Corsair 800D, Dell 2408WFP 24", ASUS Xonar Essence STX, Gentoo (KDE 4.10, 3.7 Kernel) "Take care to get what you like, or you will be forced to like what you get!" - H.P. Baxxter <Toad772> I don't always drink alcohol, but when I do, I take it too far.

04-17-2012, 07:22 PM	#4
Rob Williams Editor-in-Chief Join Date: Jan 2005 Location: Atlantic Canada Posts: 13,231	Ugh, I'm at a loss. I am hoping someone else can chime in with other ideas. The last time I had a problem this complicated I ended up just reformatting. Not an idea situation that's for sure. This highly unlikely has anything to do with the ISP change, since your other PCs are fine. __________________ Intel Core i7-990X EE @ 3.43GHz, GIGABYTE X58A-UD5, Kingston 12GB DDR3-1333, NVIDIA GeForce GTX 680 2GB Kingston HyperX 3K 240GB SSD, WD VR 1TB, WD 2TB, Seagate 2TB, LG BD-ROM, ASUS DVD-RW, Corsair 1000HX, Corsair H60 Cooler Corsair 800D, Dell 2408WFP 24", ASUS Xonar Essence STX, Gentoo (KDE 4.10, 3.7 Kernel) "Take care to get what you like, or you will be forced to like what you get!" - H.P. Baxxter <Toad772> I don't always drink alcohol, but when I do, I take it too far.

04-17-2012, 07:53 PM	#5
marfig No ROM battery Join Date: May 2011 Posts: 783	EDIT: Nevermind. Just noticed you already did what was suggesting. Just for fun disable windows firewall if you have it enabled. Or any other firewall for that matter. __________________ NOX COOLBAY Side Window Black; NOX Apex 600w Modular; ASUS P7P55D-E Socket 1156, Sata 6Gb/s & USB 3.0; Intel Quad Core i5 760 2.80 Ghz @ 3.60 Ghz, 8 Mb de cache; Gskill Ripjaws 4 Gb DDR3 1600 Mhz CL8 Dual Channel; ASUS GEFORCE GTX 560 TI DC II 1024MB GDDR5; Samsung 1 Tb 32 Mb SpinPoint F3; NEC 24x Sata black Artic Cooling Freezer 7 Pro Rev.2; 2x Samsung SyncMaster S43NW 8000:1 (1440x900) Logitech K120 Keyboard and Logitech Performance Mouse MX Last edited by marfig; 04-17-2012 at 07:56 PM.

04-18-2012, 09:28 AM	#6
DarkStarr Tech Monkey Join Date: Apr 2010 Posts: 623	Reformat. It isn't going to get fixed if all the steps you have taken have done nothing to fix it. __________________ Intel Core i7 2700k (4.8 @ 100x48) Watercooled - 16GB Crucial Ballistix @ 1600 Mhz 9.9.9.24 2T 8GB Corsair Vengeance @ 1600 Mhz 9.9.9.24 2T - Asus Sabertooth P67 - Asus Radeon 7970 Ref. (Non Ghz) Heatkiller 79xx Ni-Bl (Soon) @ 1050/1500 - 64Gb Crucial M4 SSD - 3x Hitachi 1Tb - Corsair TX950W Azza Genesis 9000B - 2x Samsung SyncMaster S27A550H - Vizio 32" LCD

04-16-2012, 09:30 PM	#3
zacharyt1122 Obliviot Join Date: Aug 2008 Posts: 26	Thanks Rob, but that didn't do it either.

04-18-2012, 07:05 PM	#7
zacharyt1122 Obliviot Join Date: Aug 2008 Posts: 26	Thanks guys, I figured that there's no "quick" fix for my problem. And yeah, I shut off every and all firewalls and virus scanners and anything I can think of. I might just go ahead and reformat eventually, thanks for the ideas.

04-18-2012, 11:17 PM	#8
Tharic-Nar Techgage Staff Join Date: Nov 2009 Location: UK Posts: 1,151	Last thing I can think of is port forwarding or something on the router. But due to an ISP switch? I doubt that's the issue. You've done pretty much everything possible, sorry we can't be of much help. __________________ PSU: Corsair 1000HX - Case: Thermaltake Xaser VI Full Tower - CPU: Intel Core i7 2600 @3.8GHz - Cooler: Thermaltake FRIO - Motherboard: ASUS P67 Sabertooth - Memory: 16GB Corsair Vengeance LP Arctic 1600 - GPU: 2x AMD Radeon HD 5870 - HDD: WD Caviar Black 1TB 6Gb/s - Audio: ASUS Xonar DX + Corsair HS1 USB Headset K/B: Corsair K90 - Mouse: Corsair M60 - Monitor: DELL U2410 - Speakers: Corsair SP2500 - Headset: Corsair HS1A - Mic: Blue Yeti USB Microphone - I need Fiber to fix my Irregular Bandwidth Syndrome -

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